Pulse Productions Inc. - Policy Information

Policy Information

1.0 Refunds
1.1 All deposits are non-refundable if the client cancels. Pulse Productions Inc. reserves the right to refuse deposit and/or any monies paid to be returned to the client. Pulse Productions Inc. may make exceptions under special circumstances; however a refund cheque could take up to 4-6 months to return.
1.2 Deposits and/or any monies paid refunded will only be upheld if Pulse Productions Inc. Refuses the work agreed upon stated in the clients contract or if Pulse Productions Inc. cancels. Pulse Productions Inc. will return the deposit and/or any monies paid to Pulse Productions In. under these circumstances stated in Section 1.2 within 2-3 weeks.
1.3 It is ultimately up to Pulse Productions Inc. Management to decide if special circumstances are to be applied.

2.0 Photography
2.1 Proof photographs shall be delivered to the Client on CD or USB Flash Drive or Online Gallery. The client shall provide the photographer with a written list of proof images from which final photographs are to be prepared, and specify the number and format(s) of the final photograph to be delivered for each proof image.
2.2 The client shall assist and cooperate with the Photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for the photographs at the Photographer's direction; providing a person to guide the Photographer to desired persons and/or scenes; pre-shoot consultations, etc. The Photographer shall not be responsible for photographs not taken as a result of the client's failure to provide reasonable assistance and/or cooperation.
2.3 Pulse Productions Inc. has a no tolerance policy (explained in paragraph 6.0 of this document) to any patrons, customers, clients or guests who verbally or physically attack Pulse Productions Inc. staff, management and equipment. If such a situation does occur, Pulse Productions Inc. reserves the right to stop all services until Pulse Productions Inc. and the client can come to a mutual resolution. Pulse Productions Inc. also reserves the right to completely stop all services and leave the establishment where the service is to be provided only if Pulse Productions Inc. feels that their life is in danger or if no mutual resolution can be reached. Pulse Productions Inc. also reserves the right to involve the authorities (venue staff or management and/or local police service) If the situation can not be resolved mutually, Pulse Productions Inc. reserves the right to take legal action. If the situation is resolved in the Alberta Queen's Bench Court System, the client agree's to pay Pulse Productions Inc. legal fees.

3.0 Copyright
3.1 Pulse Productions Inc. retains copyright in all photographs, music mixes and/or video produced by Pulse Productions Inc. Pulse Productions Inc. hereby grants the client under contract unlimited rights to use or reproduce photographs, music mixes and/or video for which the client pays.
3.2 Pulse Productions Inc. retains copyright to the following:
3.2.1 Photographs by Pulse Productions Inc. and/or Pulse Photography
3.2.2 Video by Pulse Productions Inc.
3.2.3 Video captured at events by Pulse Productions Inc.
3.2.4 All images on Pulse Productions Inc. Website (www.pulseproinc.com and www.pulseent.com)
3.2.5 All media on Pulse Productions Inc. Website (www.pulseproinc.com and www.pulseent.com)
3.2.6 All images and media on Pulse Productions Inc. social networks (Facebook, Twitter, LinkedIn, MySpace, YouTube, Vimeo, Blog, SnapChat, Instagram)
3.2.7 Pulse Productions Inc. logo and forms of logo.

4.0 DJ
4.1 All events that are held outdoors must have the following
4.1.1 Shelter (3 walls and a roof; ie: tent)
4.1.2 Power (220 power outlet or 2 regular household outlets on seperate circuits)
4.1.3 Appropriate flooring (wood chips, concrete, plywood)
4.2 All events that Pulse Productions Inc. have agreed to, will be upheld with the highest level or professionalism, adhere to all best business practices, and provide excellent entertainment to all customers and clients.
4.3 Pulse Productions Inc. has a no tolerance policy (explained in paragraph 6.0 of this document) to any patrons, customers, clients or guests who verbally or physically attack Pulse Productions Inc. staff, management and equipment. If such a situation does occur, Pulse Productions Inc. reserves the right to stop all services until Pulse Productions Inc. and the client can come to a mutual resolution. Pulse Productions Inc. also reserves the right to completely stop all services and leave the establishment where the service is to be provided only if Pulse Productions Inc. feels that their life is in danger or if no mutual resolution can be reached. Pulse Productions Inc. also reserves the right to involve the authorities (venue staff or management and/or local police service) If the situation can not be resolved mutually, Pulse Productions Inc. reserves the right to take legal action. If the situation is resolved in the Alberta Queen's Bench Court System, the client agree's to pay Pulse Productions Inc. legal fees.

5.0 Legal & Ethical
5.1 Pulse Productions Inc. staff and management must adhere Pulse Productions Inc. company policy.
5.2 All staff is required to provide a valid drivers abstract from the past five years of hiring.
5.3 All staff is required to provide a valid criminal record check from the province of Alberta.
5.4 Pulse Productions Inc. staff must review the company policy once every six (6) months
5.5 All Pulse Productions Inc. staff must unergo a background check on child welfare, due to staff working with youth under the age of 18.
5.6 If any notation in section 6.0 of this document is violated, legal action will be taken against the person, persons, group, company in question. Pulse Productions Inc. has a strict ZERO TOLERANCE towards any type or form of harassment. If the situation is resolved in the Alberta Queen's Bench Court System, the person, persons, group or company contracted with Pulse Productions Inc. agree's to pay Pulse Productions Inc. legal fees.

6.0 No Tolerance
6.1 Pulse Productions Inc. reserves the right to stop all services and terminate the contract if the following occurs
6.1.1 Elevated levels of intoxication that result in a person's ability to reason
6.1.2 Verbal abuse (Threats, harassment, slander, libel)
6.1.3 Physical abuse (Any tupe of physical abuse resulting in bruising, injury or death)
6.1.4 Unsafe work conditions and/or unsafe establishments (venues)
6.1.5 Horseplay (Any type of horseplay resulting in equipment damage, disruption of standing equipment, human injury or death)
6.1.6 Harassment (Pulse Productions Inc. will not tolerate any type of harassment, especially sexual harassment, libel, slander or any type of harassment posted on/in social media outlets i.e. Facebook, Twitter, LinkedIn, MySpace, YouTube, Vimeo, Blog, SnapChat, Instagram)
6.1.7 Sexual Harassment (Pulse Productions Inc. will not tolerate any type of sexual harassment from clients, guests, companies or groups. Local police services will be called and a complaint will be filed. Pulse Productions Inc. will imidiately stop all services and terminate the contract. Sexual Harassment includes but not limited to: verbal and physical)







Please direct all inquires about this policy to Pulse Productions Inc.
Contact information can be found on this website by clicking check availability. Contact information also can be found on all of Pulse Productions Inc. forms and/or documents.



Pulse Productions Inc.
Revised: December 1, 2016

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